Certified COPC Implementation Leader. Igor currently manages OLX’s customer service department in Ukraine and Central Asia, which consists of two departments: B2B Unit and Customer Support with more than 250 employees in the team. For 10 years he worked in the banking sector. As Head of B2B Unit Department, has built efficient business processes and a strong team that provides personal support to small and medium businesses and professional sellers who run their businesses on OLX platform.